Privacy Policy

SWA Management & Services LLC

Last Updated: May 27, 2026

At SWA Management & Services LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our services, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to all online and offline interactions with SWA Management & Services LLC, including through our website, phone calls, emails, estimates, invoices, social media pages, and services we provide (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Personal Information

• Name

• Email address

• Phone number

• Billing address

• Service address/property address

• IP address

• Account or login information (if applicable)

Commercial Information

• Records of estimates requested

• Services purchased or considered

• Payment and transaction information

Internet or Device Information

• Browser type

• Device information

• Website activity and interactions

• Pages visited on our website

Communications

• Emails, text messages, or phone communications with us

• Customer support inquiries

• Call recordings for quality and training purposes, where permitted by law

Sensitive Information

We only collect sensitive information when voluntarily provided and necessary to complete requested services, such as allergy or health-related concerns that may affect products or materials used during service.

How We Use Your Information

We may use your personal information to:

• Provide estimates and services

• Schedule appointments

• Process payments and invoices

• Respond to inquiries and customer support requests

• Improve our website and services

• Send service updates or appointment reminders

• Send marketing communications, promotions, or special offers

• Detect fraud or unauthorized activity

• Comply with legal obligations

Sharing of Information

We do not sell your personal information for monetary compensation.

We may share your information with trusted third parties when necessary to operate our business, including:

• Payment processors

• Website hosting providers

• Scheduling and CRM software providers

• Marketing and advertising platforms

• Email and SMS communication providers

• Subcontractors assisting with services

• Legal, accounting, or insurance professionals

These third parties are only permitted to use your information as necessary to provide services on our behalf.

We may also disclose information if required by law, court order, or to protect our legal rights and safety.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar tracking technologies to improve user experience and marketing performance.

These technologies may collect:

• Browser and device data

• Website usage behavior

• Referral sources

• Advertising interactions

We may use services such as:

• Google Analytics

• Meta/Facebook Pixel

• Other advertising or analytics providers

You can manage cookies through your browser settings.

For more information about Google’s privacy practices, visit:
Google Privacy Policy

Marketing Communications

We may send promotional emails, text messages, or offers related to our services.

You may opt out at any time by:

• Clicking the unsubscribe link in emails

• Replying STOP to SMS messages

• Contacting us directly

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed 100% secure.

Retention of Information

We retain personal information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Children’s Privacy

Our Services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Opt out of certain advertising practices

To submit a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

SWA Management & Services LLC
Email: found on website
Phone: found on website
Website: swamanagementllc.com